Privacy policy

Register keeper and contact information

Autogear Oy / Vaihteistokauppa.fi
Lepistönkatu 18
30100 Forssa, Finland

Contact person Jaro Pennanen
045 111 2390 / jaro.pennanen@autogear.fi
 

Information contained in the register

Contact information provided during registration or when ordering:

  • Name
  • Local address, zip code, post office
  • Telephone number
  • Email address

Information collected from transactions in the online service:

  • Purchase history: ordered products and their prices
  • Order delivery information: selected delivery method, delivery address and delivery price identification information of the terminal
  • Information about consent to electronic marketing communications
     

Processing purposes and processing basis

AutoGear Oy / Vaihteistokauppa.fi uses personal data for processing online store orders and returns, delivery of orders and information and communication related to customer care, as well as for marketing purposes in third-party services or for electronic marketing communications based on consent given after ordering / registration.
 

Data storage and protection

The customer register is stored electronically on the system supplier's own server in Finland. Personal data is stored in such a way that unauthorized persons do not have access to it. The customer register information is stored in the system, which is only authorized to be used by pre-defined persons by entering a username and password. Users are bound by a duty of confidentiality.
 

Storage period of personal data and data subject's rights

Information is stored in accordance with current legislation:

  • Information is stored in the online store for five years
  • In the email archive for seven years
  • In the accounting records for seven years

The registered person has the right to inspect and demand to correct or delete their data in the register. The registered person must submit a request regarding the exercise of the aforementioned right to the controller. The controller may ask the registrant to specify his request in writing and to verify the registrant's identity before processing the request. The controller may refuse to implement the request on the grounds stipulated in the applicable law.
 

Data transfer

We transfer some information to third parties if it is necessary, for example, for order delivery or payment. When transferring data, a high level of data security has been ensured in accordance with the EU Data Protection Regulation. We pass on information:

  • to the payment intermediary
  • through a payment intermediary to the credit company, when the customer has chosen the credit company's invoice or installment payment as the payment method
  • through the transport management system for different transport companies
  • to an accounting firm that records the order in our accounting
  • to the auditor who checks our accounts
  • to the company that maintains our website
     

Cookies

A cookie is a small text file that the website stores on your device. Cookies are used to collect information about the use of the service, usage volumes and other matters related to statistics. Cookies also enable us to recognize your device, but they do not contain personal data and cannot be used to run programs or store other files on the user's computer. Cookies enable the functionality of the site, for example logging in. They also contain web analytics cookies that provide information about how visitors use the site.

There are two types of cookies:

  • A persistent cookie is stored on your computer and is used, for example, for functions that describe new information updated since the last visit.
  • A temporary cookie is temporarily stored in your computer's memory when you visit the site and browse the page. The session cookie is deleted when you close the browser.

Third-party cookies mean, for example, advertisers, advertising networks and providers of measurement and tracking services. These so-called third parties can set cookies on the user's terminal device when the user visits the site, for example to offer the user targeted advertising or to collect statistics on the number of visitors to different sites. The service also uses the so-called community plugins that can e.g. share site content on social media. These sites may set their own cookies in accordance with their privacy policy.

You can configure your browser to block cookies. Blocking cookies may limit the functionality of the page and disable some features. The way to block cookies varies depending on the browser you use. You can get more information from your browser's help or the corresponding menu. If you do not want to accept cookies, you can change the browser settings of your browser.